Pages

My Blog List

Saturday 29 September 2012

Bonds - Basics


Bonds - Basics


A bond is just an organization's IOU; i.e., a promise to repay a sum of money at a certain interest rate and over a certain period of time. In other words, a bond is a debt instrument. Other common terms for these debt instruments are notes and debentures. Most bonds pay a fixed rate of interest (variable rate bonds are slowly coming into more use though) for a fixed period of time.

Why do organizations issue bonds? Let's say a corporation needs to build a new office building, or needs to purchase manufacturing equipment, or needs to purchase aircraft. Or maybe a city government needs to construct a new school, repair streets, or renovate the sewers. Whatever the need, a large sum of money will be needed to get the job done.

One way is to arrange for banks or others to lend the money. But a generally less expensive way is to issue (sell) bonds. The organization will agree to pay some interest rate on the bonds and further agree to redeem the bonds (i.e., buy them back) at some time in the future (the redemption date). This process is nothing but the taking back of the certificate and returning of the principal.

Companies of all sizes issue corporate bonds. Bondholders are not owners of the corporation. But if the company gets in financial trouble and needs to dissolve, bondholders must be paid off in full before stockholders get anything. If the corporation defaults on any bond payment, any bondholder can go into bankruptcy court and request the corporation be placed in bankruptcy.

Municipal bonds are issued by cities, states, and other local agencies and may or may not be as safe as corporate bonds. The taxing authority of the state of town backs some municipal bonds, while others rely on earning income to pay the bond interest and principal. Municipal bonds are not taxable by the federal government (some might be subject to A Minimum Tax, AMT) and so don't have to pay as much interest as equivalent corporate bonds.

U.S. Bonds are issued by the Treasury Department and other government agencies and are considered to be safer than corporate bonds, so they pay less interest than similar term corporate bonds. Treasury bonds are not taxable by the state and some states do not tax bonds of other government agencies. Shorter-term bonds are called notes and much shorter term bonds (a year or less) are called bills, and these have different minimum purchase amounts.
  
Debt instruments are nothing but loans taken by either company or the govt. or the municipality. There are various types of debt instruments like debenture, bond, notes, bills and many more. The name varies depending upon the issuer or nature of the instrument. But one common characteristic of most of them is that, they all carry some coupon Interest rate. I say most and not all because Zero coupon bonds do not carry any coupon rate. We will discuss about these instruments else where in this document.

Variable rate of interest:
 The interest of these securities are linked to some reference rate, many cases to LIBOR (London Inter Bank Offer Rate). They may be some basis points above LIBOR, say 200 basis points. This means LIBOR + 2%. If LIBOR is 5%, then the interest comes to 7%. Depending upon the LIBOR movement, the interest rate on the bond also varies.

Tuesday 25 September 2012

MOTIVATION MESSAGES

  •                         MOTIVATION MESSAGES

  • Our lives are not determined by what happens to us
    But by how we react to what happens,
    Not by what life brings to us,
    But by the attitude we bring to life.
  • If you don’t step forward, you’re always in the same place.
    If you don’t ask, the answer is most likely no.
    Nothing is achieved without some effort from you.
  • Never cut the wings of your dreams,
    Let it fly all the time as they are the heart-beat
    And the freedom of your soul.
  • A good plan for today is better
    Than a great plan for tomorrow…!
    Look backward with satisfaction…!
    & look forward with confidence.
  • Grudges are a waste of perfect happiness.
    Laugh when you can,
    Apologize when you should,
    And let go of what you can’t change.
  • Faith is important.
    No matter how you pray, meditate, relax.
    Have faith that it will work
    and
    it really will .
  • You can see the future with a vision
    Study your present situation throughly. Go over in your imagination the various courses of action possible to you. Visualize the consequences which can follow from …
  • Know the true value of time;
    snatch, seize, and enjoy every moment of it.
    No idleness, no delay, no procrastination;
    never put off till tomorrow what you can do today.
  • Every Extra ordinary success is an accumulation of thousands of disciplined ordinary efforts  The plus symbol is made
    with 2 minus symbols!”
    So all NEGATIVE things
    can B shaped as positives
    by our SMART work & POSITIVE thinking!
  • A.r rehman was asked at his award function:
    “which is your best music?”
    he replied,
    “my next music”
    so let ur aim be better than before.

Wednesday 11 July 2012

Service Tax

SERVICE TAX

 Service Tax's concept


"Service to mankind is service to goods." 
  • The term service means the act of helping or doing work for another or for a community etc.
  •  Thus its stands for assistance or benefit given to someone.
  •  Though ordinarily for rendering such service certain payment is made but it is not so in all the cases.
  •  The amount charged for such service is the remuneration of the person providing such service.
  • If we look back, tax on services is not new as we have been paying taxes on services in past also in the form of luxury tax, entertainment tax, expenditure tax, amusement tax, gambling tax, commercial tax, interest tax etc.

Need for Service Tax
In any Welfare State, it is the prime responsibility of the Government to fulfill the increasing developmental needs of the country and its people by way of public expenditure. India being a developing economy is striving to fulfill the obligations of a Welfare State within its limited resources. The Government's primary sources of revenue are direct and indirect taxes.

Central Excise Duty on the goods manufactured / produced in India and Customs Duties on imported goods constitute the two major sources of indirect taxes in India. But revenue receipts from Customs & Excise are not keeping pace with the growth in economy to WTO commitments and rationalization of commodity duties.

It is also well known that services constitute a larger proportion of the consumption of the rich rather than of the poor as the demand for services is income-elastic. Depending on the socio-economic compulsions, each country evolved a taxation system on services adopting either a comprehensive approach or a selective approach.

While most of the developed countries tax all the services with very few and limited exemptions, some of the developing countries tax select services only.  India has adopted a selective approach to taxation of services.

Introduction of Service Tax in India

Dr. Manmohan Singh, the then Union Finance Minister, in his Budget speech for the year 1994-95 introduced the new concept of Service Tax and stated that "There is no sound reason for exempting services from taxation, therefore, I propose to make a modest effort in this direction by imposing a tax on services of telephones, non-life insurance and stock brokers."

Service Tax had been levied on the recommendations made in early 1990's by the Tax Reforms Committee headed by Dr.Raja Chelliah. The Committee pointed out that the indirect taxes at the Central level should be broadly neutral in relation to production and consumption of goods and should, in course of time cover commodities and services. The Committee felt that we should move towards full-fledged Value Added Tax (VAT) system covering services and commodities.

Service tax must be a part of VAT at the central level. It was envisaged that as the central excise duties on goods would get gradually transformed into a value added tax at the manufacturing level, service tax would get woven into that system. Therefore, a tax could be levied on services that enter into the productive process. The Committee emphasized the importance of moving towards VAT, for making the system of indirect taxation broadly revenue neutral in relation to production and consumption and widening the tax base by covering exempted commodities. The Committee also recommended charging of tax on services such as advertising, insurance, share broking and telecom etc. to begin with on the pattern of advanced economies. The basic objective of Service Tax is broadening the tax base, augmentation of revenue and larger participation of citizens in the economic development of the nation.

Bringing services under taxation is not simple as the services are intangible and are provided by large groups of organized as well as unorganized service providers including retailers who are scattered across the country. Further, there are several services, which are of intermediate nature. The low level of education of service providers also poses difficulties to both-tax administration and assessees.

Authority

Service tax was introduced in India for the first time in 1994. Chapter V of the Finance Act, 1994 (32 of 1994) as amended, (Sections 64 to 96) and Chapter VA of the Finance Act, 2003 deals with imposition of Service Tax. The Authority of levy of Service Tax on specified services is contained in Section 66 of the Finance Act, 1994 as amended. At present this, section stipulates a rate of tax of 12% of the taxable value of these services and Education Cess @2% and Secondary/Higher Education Cess @1% in liable on the Service Tax levied and collected under Section 66 of the Finance Act, 1994.

Administration of Act.
Constitutional Validity
 

Article 265 of the Constitution lays down that no tax shall be levied or collected except by the authority of law. Schedule VII divides this subject into three categories-


a) Union list (only Central Government has power of legislation)
b) State list (only State Government has power of legislation)
c) Concurrent list (both Central and State Government can pass legislation).

To enable parliament to formulate by law principles for determining the modalities of levying the Service Tax by the Central Govt. & collection of the proceeds there of by the Central Govt. & the State, the amendment vide constitution (95th amendment) Act, 2003 has been made.

Consequently, new article 268 A has been inserted for Service Tax levy by Union Govt., collected and appropriated by the Union Govt., and amendment of seventh schedule to the constitution, in list I-Union list after entry 92B, entry 92C has been inserted for taxes on services as well as in article 270 of the constitution the clause (1) article 268A has been included.

Formation and function of DGST

Considering the increasing workload due to the expanding coverage of service tax, it has been decided to centralize all the work and entrust the same to a separate unit supervised by a very senior official. Accordingly, the office of Director General (Service Tax) has been formed in the year 1997.

It is headed by the Director General (Service Tax).

SCHEME FOR LEVY, ASSESSMENT
& COLLECTION-OF SERVICE TAX

Service Tax payable by whom.

The Tax is normally payable by the service provider. However, in special circumstances, the Govt. may notify the payment not by the service provider by a person as notified. Considerations like administrative ease, cost of collection may require the shifting of the burden of payment from the service provider to service receiver or any other person.

To illustrate,
 the service Tax leviable on service provided by an insurance agent is not to be paid by the insurance agent himself but by the insurance company accordingly to Section 68(2) of the Finance Act, 1994.

What is Service Tax?

Service tax is an indirect levy imposed by the Union Government in terms of residuary entry No.97 in list (I) of the 7th Schedule of the constitution. The tax is applicable to services specified in the Section 64 to 96 of chapter V of the Finance Act, 1994 as amended.

The Government have also notified the procedures to be followed for levy and collection of service tax vide Service Tax Rules, 1994 as amended. At present the rate of Service Tax is 12% to be levied on the "Value of Taxable Service" and Education Cess @2% and Higher Education Cess@1% is leviable on the Service leived and collected. Generally speaking "Value of Taxable Service" means the gross amount received by the Service provider for the taxable service rendered by him.

The person who provides the Taxable service on receipt of charges is responsible for paying the service tax to the government.

Value of Taxable Service

The value of any taxable service shall be generally the gross amount charged by the Service providers for such services rendered by him (Section 67)

In other words, "Gross Amount" here indicate that no deduction shall be allowed in respect of any expenditure incurred by the service provider which has proximate connection in rendering the services by him.

In a case where the provision of Service is for a consideration not wholly or partly consisting of monthly, be such amount in money as with the addition of Service tax charged.

In a case where the provision of service is for a consideration, which is not accountable, be the amount as may be determined in prescribed manner.

Rules & Regulations

The Finance Act, 1994 (32 of 1994) as amended authorizes levy and collection of Service Tax and also provides the method of levy, the circumstances in which, the levy would arise, the procedures to be followed, and allied subjects like assessments, penalty etc.

The Finance Act, 1994 empowers the Central Govt. to frame the Rules governing the procedural aspects of Service Tax matters. The Govt. vide Notification No. 2/94 dated 28.06.1994 as amended have framed the Service Tax Rules, 1994, which came into effect on 1st day of July, 1994. Similarly, Export of Service Rules, 2005 vide Notification No. 9/2005 ST dated 03.03.2005 as amended, taxation of services, provided from outside India and received in India, Rules 2006 vide Notification No. 11/2006 dated 19.04.2006, Service Tax (Registration of Special Category of Persons) Rules, 2005 vide 17/2003 ST dated 23.07.2003 and Works Contract (Composition Scheme for Payment of Service Tax) Rules, 2007 vide Notification No. 32/2007 dated 22.05.2007 have been framed.

Salient Features

  • No Registration Fee.
  • (Rule 4(1) Deemed Registration, if registration not granted within 7 days. (Rule 4(5)
  • Penalty of Rs. 500/- for non-registration or delay in registration. (Section 75A)
  • No specific records has been prescribed. (Rule 5(1)) Tax on uniform rate @12% advalorem + Education Cess @2% and higher Education Cess @1% on Service Tax
  • No tax on export of services.
  • Payment of Tax on realization of value of taxable service. (Rule 6)
  • Payment of Tax on Quarterly basis for non-corporate assessee and monthly for corporate assessee. (Rule 6)
  • Simple interest @13% per annum on delay of payment of tax. (Section 75)
  • Hefty penalty on delay of payment of tax. (Section 76)
  • Return on Half Yearly basis for all assessee (Rule 7)
  • Facility for electronically filing of return for selective services.
  • Penalty for delay in filing of return. (Section 77)
  • Self adjustment of excess service tax paid in some cases Credit of Service Tax paid on input service.
  • Self Assessment. (Section 70)
  • Refund of Service Tax and Appeal against the rejection of refund. (Section 83)
  • Wide power to issue notice for the production of accounts, documents etc. (Section 83)
  • Penalty for concealment reduced to 25% from 100% to 200% w.e.f. 14.05.2003.

  •  Administered by Central Excise Department. For this purpose, Section 83 of the Act provides that certain specified Sections of the Central Excise Act, 1944 will also apply in relation to Service Tax as they apply in relation to Central Excise Duty.

  • Obligations and Time Limits

    Section/ Rules Obligations Frequency Time Limit Prescribed Form
    68 read with Rule 6(1) Payment of Service Tax Monthly For coporate assessees 5th for the following month TR-6 Challan
    68 read with Rule 6(1) Payment of Service Tax Quarterly For individuals and firms by 5th for the following month TR-6 Challan
    69 read with Rule 4(1) Registration under SERVICE TAX One Time Within 30 days from the date on which tax is levied or commence the business Form ST-1
    Rule 4(5) Grant of Certificate of registration One Time Within 7 days of registration application, otherwise it will be deemed to have been granted. Form ST-2
    70 read with rules 7(1) & 7(2) Return of Service Tax Half Yearly Within 25 days of end of each half year. Form ST-3/ST-3A (in triplicate) alongwith copy of Form TR-6.
    Rule 6(4) and 6(5) A statement giving details of the difference between the Service Tax deposited and Service Tax liability to be paid for each month, when assessee opted for provisional assessment. Monthly/ Quarterly as the case may be Not Prescribed Form ST-3A
    85 read with Rule 8(1) and 8(2) Appeals by an Assessee to Commissioner, Central Excise(Appeals) If required 3 months of the receipt of the order sought to be appealed Form ST-4
    86 (1) and (3) read with Rule 9(1) Appeals by an Assessee against the Order of Commissioner under Section 84 or Commissioner (Appeals) under Section 85 to the appellate tribunal if Required 3 months of the receipt of the order sought to be appealed Form ST-6
    86 (2) and (3) read with Rule 9(2) Appeals by Commissioner on the direction of the Committee of Chief Commissioner/ against the Order of Commissioner under Section 84 to the appellate tribunal. if Required 3 months of the receipt of the order sought to be appealed Form ST-7
    86 (2A) and (3) read with Rule 9(2A) Appeals by Asstt/Deputy Commissioner on the direction of the Committee of Chief Commissioner against the Order of Commissioner(Appeals) under Section 85 to the appellate tribunal. If required 3 months of the receipt of the order sought to be appealed Form ST-6
    86 (4) read with Rule 9(3) Memorandum of cross objection by Commissioner or Deputy/ Assistant Commissioner or assessee as the case may be.  When Notice of Appeal received Within 45 days of the receipt of the Notice Form ST-8

Thursday 21 June 2012

TIME MANAGEMENT

           Setting Yourself Up for Success



Time is the great equaliser — everyone has the same amount in a day.
No matter who you are, where you live, and what you do, you clock the
same 24-hour cycle as the next person. One person may be wealthier than
another, but that doesn’t earn him a minute more than the poorest people on
the planet.

If that simple fact seems a bit discouraging, think of it this way: You may
not have the power to get yourself more time, but you do have the power to
make the most of it. You can take your 365 days a year, seven days a week,
and 1,440 minutes in a day and invest them in such a way that you reap a
return that fullfills your life and attracts the success you dream of.

That’s what this book is about: taking control of how you spend your time to
make sure you’re using it how you really want to. You really are in control of
your time, even though you don’t always feel like it — even if you have a job
that demands overtime; even if you have kids who keep you in the carpool
loop; even if you have dreams and goals that involve developing new skills or
furthering your education.

All in all, discovering how to manage your time well is part mental restructur-
ing and part creating a system. Effective time management requires a little
introspection, some good habits and organizational skills, and more than a
few logistical and tactical tools. But all are achievable, and all are covered
in this book. So if you have the time — and I assure you that you do — get
ready for a journey that’s certain to, if not buy you more time, show you how
to make the absolute most of the 24 hours in your day.

Getting to Know Yourself

Although everyone gets the same number of hours to work with each day,
what people don’t have in equal amounts are other valuable assets: skill,
intelligence, money, ambition, energy, passion, attitude, even looks. All these
unique reserves play into your best use of time. So the better you understand
yourself — your strengths, weaknesses, goals, values, and motivations — the
easier it is to manage your time effectively. In this section, you look at your
strengths and goals, think about how much your time is worth, and observe per-
sonal energy and behavior patterns that affect your focus throughout the day.

Assessing your strengths and weaknesses

As a young man, I thought I was good — okay, I admit it; I thought I was
great — at a much larger group of skills, tasks, and jobs than I do today. In
fact, the older I get, the more I realize the list of what I’m not good at dwarfs
the lists of things I am good at. Being consciously competent at those few,
however, gets me a lot further than being unconsciously incompetent, as
I once was. Despite my poor academic record in high school, as a young
adult, I was a quick study at what I needed to do to be as successful in life
as I wanted to be. At some point, I saw the light and realized I needed to
face up to what I had to do to get where I wanted to go.

First,
             I took stock of my assets: I tallied up my strengths, skills, and even my
weaknesses. And I identified things I needed to work on and things I needed to
leverage. That’s when I realized that although some people were smarter, were
more educated, had more money, and knew more influential people than I did,
I had the same amount of time as anyone else. And if I wanted to get ahead, it
was up to me to harness my time and invest it in such a way to get a greater
return. My willingness to invest more time to gain the edge helped equalize the
playing field for me and help me achieve the success I enjoy today.

Chances are that by this point in your life, you’ve discovered some skills that
you come to naturally or perhaps have worked hard to acquire. Maybe you’re
a master negotiator. Or a whiz with numbers. You may be a good writer. Or
you may have a silver tongue. Whatever your strengths, developing the handful
 that brings you the most return on your efforts, propelling you forward
to attain your goals, is a more productive course of action than trying to be
the best at everything. For most people, these strengths typically number no
more than a half-dozen.

Naming goals to give you direction

You know how it is: When you’re working toward something, keeping your
focus is much easier. A woman may want to lose weight, for example, but per-
haps she struggles to stick to a diet or exercise plan. But if her son’s wedding
is looming three months away on her calendar, she may be more inspired to
stay on track, cutting back on second helpings and getting in workouts.

Your goals can serve as inspiration in adopting good time-management skills.
After all, managing your time isn’t really a benefit in and of itself, but manag-
ing your time so you can spend more of it doing what’s important to you is —
whether you’re saving for a retirement of travel and adventure or buying the
house in the perfect neighborhood.

Using your aspirations to fire up your time management success means you
have to identify your goals and keep them in the front of your mind. Pinning
down what’s most important to you may require some soul searching. Write
down your goals — all of them — and follow these guidelines:

  •  Cast a wide net. Go for the big goals, such as joining the Peace Corps, aswell as the not-so-big ones, such as getting an energy-efficient car next year.
  •  Think big. Don’t rein in your dreams because they seem unrealistic.
  •  Be as descriptive as possible. Instead of “build my dream house,” flesh it out: Where is this house? How big? What features does it have? What does it look like? When do you want to move in?
  •  Don’t limit goals to a single category. Think about goals for your career, your personal life, your social situation, your financial status, and any other facet of life that’s important to you.

Assigning your time a monetary worth to guide your priorities

Most people think about the value of their time as it relates to on-the-job
activity. The fast-food worker knows he earns a minimum wage per hour. The
freelance artist advertises a per-hour rate. The massage therapist charges
for her services in half-hour and hour increments. But to be truly aware of
the value of your time, you need to carry this concept into your personal life
as well. The value of time in your personal life is at least as valuable as your
work life time. In some cases, personal time is priceless
.
One of the most important points to remember as you work through this book
is that it’s okay not to get everything done. What’s critical is making sure that
the important things are getting done. By assigning value to your time and using
the skills you acquire from this book, you can clearly identify what’s important
and make conscious, wise choices. For example, if you need to save another
$200 per month because you want to start an account for your children’s col-
lege education, you may determine that putting in an extra shift at work may
not be worth the loss of time with your family, even at time-and-a-half pay. Or
if you really detest yard work, then paying someone else $50 to cut your grass
may be a fair trade for the extra two hours of time watching the game.

Identifying your rhythm to get in the zone

Athletes talk about being in the zone, a place where positive results seem to
stick like a magnet. Well, I’m here to tell you that the zone isn’t some magical
place where wishes come true. Anybody can get there, without a lucky token
or fairy dust. What it takes is focus, singular focus.

As an ex-professional athlete in racquetball in the 1980s, I can say I’ve been
in the zone a number of times. And I’ve experienced that same distillation of
focus and electric energy on work projects as well — times when my volume
and quality of work was bordering on unbelievable. If you can get your focus
under control, you can visit the zone every day and make great things happen.
If you know your rhythms — when you’re most on, what times of day you’re
best equipped to undertake certain tasks — you can perform your most
important activities when you’re in the zone. Everyone works to a unique
pace, and recognizing that rhythm is one of the most valuable personal
discoveries you can make.

Scheduling your time and creating a routine

Sticking to a time-scheduling system can’t guarantee the return of your long-
lost vacation days, but by regularly tracking your meetings, appointments,
and obligations, you reduce your odds of double-booking and scheduling
appointments too close. And by planning ahead, you make sure to make time
for all the important things first.

For years, I’ve followed the time-blocking system, The system ensures that you put your priorities first (starting with routines
and then moving to individual tasks/activities) before scheduling in commit-
ments and activities of lesser importance.

Such time-management techniques are just as applicable to the other spheres
of your life. There’s a reason why I advise you to plug in your personal com-
mitments first when filling in your time-blocking schedule: Your personal
time is worthy of protection, and you can further enhance that time by apply-
ing time-management principles.

Organizing your surroundings

A good system of time management requires order and organization. Creating
order in your world saves time wasted searching for stuff, from important
phone numbers to your shoes. But even more, physical order creates mental
order and helps you perform more efficiently.
Yes, your workspace should be clean and orderly, with papers and folders
arranged in some sort of sequence that makes items easy and quick to find.
Your desk should be cleared off, providing space to work. Your important
tools — phone, computer, calculator — ought to be within reach. And your
day planner, of course, should be at your fingertips. Your briefcase, your
meeting planner, even your closet has an impact on your time management
success.

Using time-saving technology

Organization extends beyond your work area: Not only should your com-
puter be nearby, but the files, documents, and contact information on that
computer should be ordered for quick access. The computer stores your
address list, tracks your correspondence, and contains your calendar and
upcoming appointments.

But that’s just the beginning. Today’s teleconferencing and videoconferenc-
ing equipment means you can hold weekly meetings with your colleagues
who live on the other side of the globe without anyone having to turn in a
travel expense report. Cellphones and PDAs mean you can conduct business
on the road without having to pull off to find a phone booth.

Overcoming Time-Management Obstacles

               Anyone can conquer time management, but it’s not always easy. If your
experience is anything like mine, sometimes your days feel like a video game,
where you’re in constant threat of being gobbled up on your course to the
finish line. 
               But instead of cartoon threats, your obstacles are your own short-
comings (poor communication skills, procrastination, and the inability to
make wise and quick decisions), time-wasting co-workers and bosses, phone
and people interruptions, and unproductive meetings.

Communicating effectively

                   Communicating effectively is one of the best ways to maximize your time.
One of the biggest time-wasters on company time is, no surprise, talking
with co-workers. 
                  But what may be a surprise is that the abuse isn’t a func-tion of weekend catch-up discussions that take place at the water cooler orthe gossip circle at the copy machine. Rather, it’s the banter at the weeklystaff status reports, the drawn-out updates of projects that never seem to conclude, the sales presentations that get off-track. It’s all the meetings thatcould be as brief as 10 minutes but somehow take an hour or more.
                   At your disposal, however, is an amazing weapon for taming these misbehav-ing encounters: your words. With a few deft remarks, you have the power to bring these meetings to a productive close.

Streamlining interactions with co-workers and customers

Most people find themselves in a work environment in which they regularly
interact with others, whether co-workers, business associations, or custom-
ers. The workday is rife with opportunities for interruption, distraction, and
time-wasting. 
In addition to the phone calls and cubicle pop-ins, you have
business appointments, associates who keep you waiting, or meetings that
are unfocused and poorly run.
Maintaining control of your time at work requires you to develop some ways
to manage meetings, appointments, and other work interactions so they’re
as efficient and productive as possible. 
 I explore tac-tics for planning, setting, leading, or just plain attending such gatherings.
Whether you initiate the interaction or you’re merely a participant, you can
have some control over the meeting.

Ah,
    but what if you’re in sales or a customer service capacity? In such posi-
tions, taking control of your time is a little more challenging. To make the
sale, you want to take as much time as your prospect wants. And when
addressing a service issue, your most important objective is to make the
customer happy. But you can be successful in sales and serve your clients
well and still keep control of your time.


Followers